Third Party Liability & Benefit Coordination

Maximizing benefits for Medicaid members by increasing Medicare and commercial insurance enrollment to deliver millions in savings

Many Medicaid members may also qualify for other coverage, increasing their benefits and the state’s savings potential. Combining advanced analytics with personalized member support, we help states identify untapped third party liability (TPL) opportunities for members, achieving results beyond standard data matching and outreach alone.

Our Work in Action

98%

Member engagement

Through our personalized member support and one‑on‑one connection, more than 98% of Medicaid members engaged by our team agree to apply for Medicare—generating over $160 million in new savings to date for one state through increased enrollment.

$400 million

Refunded to states

Following our analysis, the Social Security Administration and the Centers for Medicare & Medicaid Services issued two nationwide corrections to Medicare premium eligibility and billing, updating system processes and refunding states more than $425 million in Part A overcharges.

$60 million

Cost reduction

With enhanced, one-on-one coordination for over 230 Medicaid members, we lowered the potential costs to a state’s Medicaid program by more than $60 million in a single fiscal year.

Rapid, impactful results for states

Identified process and system improvements to secure over $14 million in new annual cost savings for one state client within the first six months of our engagement.

Expert Profile

Jen Hartman, Executive Director

Jen brings 20+ years of partnering with state and federal agencies to uncover and resolve anomalies in highly complex data environments, helping clients unlock third party benefits and drive meaningful, sustainable savings.

Photo_Jen Hartman_2026_CropSq_1200px_72dpi.webp
Jen Hartman
We take pride in making a positive difference in the lives of the people we serve every day. For every piece of data we analyze, dollar we save, and process we improve for these essential programs—we never forget that there is a person behind that data point whose life is impacted. We are making healthcare more accessible and effective for people—we never lose sight of that fact.

Contact

Organization/Company