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Idea Board: October Edition

Date Posted: Monday, October 05, 2015

NAME(S): Lisa L.  DATE: 9/11/15

 What is the problem/waste? Sheilds MRI putting "none" as the ordering physician

 Idea: Take "none" listed out as a choice for ordering physicians in PeerVue

 Date the idea was implemented: 9/17/15

blobid0.pngNAME(S): Heather  DATE: 9/2/15

What is the problem/waste? Charts are not being checked and/or are going missing

Why is it happening? There are too many people/places. Charts could be a breakdown in communication

Idea: Norm and/or the front desk coverage will be the person to check the charts and bring them downstairs and sign them off.

Date the idea was implemented: 9/2/15

NAME(S): Heather Ansley  DATE: 6/29/15

 What is the problem/waste? Lots of paper is being used and we are printing orders to scan them into the system

 Why is it happening? No centralized faxing system that everyone can see

 Idea: Purchase Right Fax Right automated fax system to utilize across campuses

 Date the idea was implemented: Right Fax is in final testing stages 9/2015

NAME(S): Anne  DATE: 6/23/15

 What is the problem/waste? Problem with reaching Andrea

 Why is it happening? Must have 1st floor reception transfer calls to Anrea rather than being able to reach her directly

 Idea: Give Andrea (radiology registration) her own phone line for more efficient work flow. This also frees up 1st floor receptionist. 

 Date the idea was implemented: 9/3/15     Andrea's phone number is 774-441-6282

NAME(S): Janet   DATE: 7/30/15

What is the problem/waste? Ladies room toilet seat in bathroom across from scheduling office is cracked and cracked. Very unsanitary.

Idea: Replace it!

Date the idea was implemented: 9/1/15

NAME(S): Janet/Joy   DATE: 8/5/15

 What is the problem/waste? Ordering MD offices scheduling urgent studies need to provide us with order

 Why is it happening? Some offices expect us to go looking for order in allscripts which are in different places

 Idea: Have protocol ordering offices need to prove written order for all urgent scheduling

 Date the idea was implemented: 9/3/15

NAME(S): Heather  DATE: 9/3/15

 What is the problem/waste?  There is not time for charts to be put together

 Why is it happening? IR Department is overloaded

 Idea: Have Norm and/or the front desk staff put together IR packets

 Date the idea was implemented: 9/4/15

NAME(S): Joy  DATE: 8/15/15

 What is the problem/waste? Incorrect phone names appearing on caller ID

 Why is it happening? No updates have been made

 Idea: Howe from IT corrected names to reflect current employee/location

 Date the idea was implemented: 9/16/15

NAME(S): Janet   DATE: 8/6/15

 What is the problem/waste? Wrong prep transrectional US (USTK)

 Why is it happening? Incorrect instructions in RIS-IC

 Idea: Fix it- John in US gave correct prep and John Howe corrected image cast

 Date the idea was implemented: 9/17/15

NAME(S): Dianne Deagon   DATE: 5/12/15

What is the problem/waste? Fix lymphoscintigraphy to schedule automatically

Why is it happening? 9am or 1:30pm

Idea: length is 1 and a half hours to 2 hours

Date the idea was implemented: 9/16/15

 

NAME(S): Janet DATE: 7/30/15

What is the problem/waste? There is no contact pager/phone for Pedi Fluoro for urgent requests. We do not get many, but are always unable to reach a tech

Idea: Provide a "lead" person to carry a phone for urgent pedi fluoro cases. Deb set up her voicemail. She will call Heather with "lead" if she is not here.

Date the idea was implemented: 9/17/15