Patient Satisfaction Survey

Below are a few recent comments from the Mammography Patient Satisfaction Survey's. Keep up the good work!

Shrewsbury

“I felt comfortable and put at ease during this always anxiety provoking screening! Thank you!”

“I called several weeks ago to change the appt. date and couldn't get rescheduled for 2 months. This is a problem.”

“You folks are fantastic! Professional, respectful, efficient and timely!”

"Amazing new equipment! Kudos to awesome staff!"

"Lisa is highly professional. My whole experience was excellent. Thanks."

"Maggie was great at explaining what she was doing with each film! Shrewsbury most is so easy!"

"I refer coming to Julio Drive - easy parking, no long waits, great staff."

"Hillary was great - respectful & funny as well. Lisa - tech -was wonderful. Made sure of my comfort totally professional and overall wonderful!"

Hahnemann

"Staff makes a less than desirable procedure much easier lovely people."

"Very confusing to see multiple signs directing patients for "x rays" upstairs to register only to be told when there to register downstairs. Most painful mammogram I every had (came to close to leaving).

"My mammographer Betty is very kind and patient. She helped me and made me feel comfortable as much as she could."

"Thank you for providing the large, comfortable johnnies. Leh, the radiographer, was very professional."

"Technologist was very kind, gentle and friendly. Made experience very positive."

Memorial

"I was in a rush to get back to work. Receptionist took me right back, very nice and professional."

"Your ultrasound tech is awesome! Put me at at ease and completely explained everything. Everything is so clean - nice people - thank you."

"As usual, an excellent experience! Only disappointment was robes - the lush, comfy ones were no longer available replaced by ugly one-size (NOT large enough to remove one arm at at time during procedure). This small change made a difference to me. The psychological boost and comfort of past experience was missing... the pampered feeling was gone.  :-("

"Fastest in and out ever!"

"I live in Western, Mass, but come here because it's great. Professional, fast, comfortable, nice staff."

Ambulatory Care Center

"I felt my visit was efficient and thoughtful. All personnel very nice."

"Wonderful experience."

"During a stressful time, the staff was so compassionate and professional! Thank you!!"

"All staff was great! Especially nurse, tech and doctor - excellent!"