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As a ServiceNow Automation & AI Intern, your primary objective will be to utilize existing AI tools such as:

Virtual Agent – Allowing customers to get automated help 24x7
Document Intelligence – parsing documents that come in and populating fields. This could automate for example the import of purchases of equipment into assets
Automation Discovery – measuring areas we could automate to provide us value of the automation prior to completing the work.
Robotic Process Automation – Automating manual tasks in IT both attended and unattended.
Maintaining and Supporting the ServiceNow Platform in Customer Service and Operations Support
Automation of business and technical processes to build efficiencies within ServiceNow
Development of ServiceNow Solutions utilizing ServiceNow best practices

After completing the internship program, you will have a working knowledge in:

Producing solutions that improve efficiencies while reducing redundant & repeatable processes
Designing and developing ServiceNow solutions using existing and emerging ServiceNow products
Participating with a scrum development team, attending daily standups, and contributing to sprints

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