Featured Offerings

Manage and Lead at UMass Chan ^{Register Now!}

Description: The Manage and Lead program at UMass Chan is an intensive, multi-tiered training program designed specifically for UMass Chan Leaders and Managers. This leadership series will:

• Provide you with the necessary tools to build a successful leadership foundation and create a culture where people collaborate and effectively work together
• Assist you in gaining enhanced skills in attracting and hiring new staff, developing and coaching staff, managing performance and behavior and reducing legal and employee relations problems 
• Provide the training and tools to ensure UMass Chan managers develop into great leaders, such as:
  • Communicating Up, Down and Across
  • Developing Performance Goals and Standards
  • Resolving Conflict
  • Providing Continuous Performance Feedback
  • Hiring and Retaining Top Tier Talent
  • Motivating Team Members
  • Developing and Coaching Others
  • Understanding the Importance of Situational Awareness
  • Conveying Priorities and Expected Outcomes with Clarity
  • Actively Listening to Team Members
  • Celebrating Progress by Taking Time to Appreciate the Work of Others
  • Taking Immediate Action When Confronted with Low-Productivity or Poor Performance
  • Learning How to Influence Others
  • Managing and Reducing Workplace Conflict and Stress

Audience: Managers Only

Contact Information: For more information about upcoming classes, click here.